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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

DayStar Inspections, Inc

September 29, 2023

5  out of  5 rating by DayStar Inspections, Inc
"Awesome experience working with Nathan Gegg at Rachel Williams State Farm Insurance. He understood our immediate insurance needs and worked hard to get us covered in a timely manner. Smart, energetic, persistent- a rising star for sure! Thanks Nathan! Job well done."

Charity Mccollum

September 1, 2023

5  out of  5 rating by Charity Mccollum
"Rachel is very supportive of teachers and giving back to the community! I appreciate all that she does!"

Courtney Simon

August 29, 2023

5  out of  5 rating by Courtney Simon
"Rachel is extremely generous to teachers! Her thought and care is much appreciated. Highly recommend!"

Heather Weiss

August 26, 2023

5  out of  5 rating by Heather Weiss
"What a wonderful person! Rachel is kind and very responsive. She really cares about and seeks ways to support her community."

Kara Petty

August 25, 2023

5  out of  5 rating by Kara Petty
"I appreciate how much you care about your community! Thank you for supporting teachers! Greatly appreciated!! #SHOWTHEMSOMELOVE #weloveteachers"

Roslyn Davis

June 14, 2023

5  out of  5 rating by Roslyn Davis
"Ashley was a great help with my home and auto insurance, she’s always polite and and very knowledgeable. She’s able to save me a lot of money. Thank you Ashley!"

Din G

June 14, 2023

5  out of  5 rating by Din G
"I was actually having a bad day when I called into their office. I think Ashley could sense that, and actually-eventually made me laugh and loosen up. She was a pleasure to talk to, and they delivered everything they said they would."

shakinah Kayyy

June 9, 2023

5  out of  5 rating by shakinah Kayyy
"Ashley was wonderful so kind a polite and understanding I’m really happy I chose State Farm for my insurance!!"

Nina Berry

May 18, 2023

5  out of  5 rating by Nina Berry
"Rachel is very patient with my many questions. She follows up with any changes by emailing what we discussed and what changes we want. She lets us know what we can expect and on what timeline. She (and her office staff) are always willing to answer questions or requests in a timely manner. I continue to appreciate Rachel and staff after many years with them!"

Badr Shedid

January 31, 2023

5  out of  5 rating by Badr Shedid
"I recently had the pleasure of experiencing excellent customer service from Ashley, friendly, knowledgeable and went above and beyond to ensure my issue was resolved in a timely manner. I would highly recommend state farm company due to thier exceptional customer service."

toni dorsey

December 17, 2022

5  out of  5 rating by toni dorsey
"Wonderful experience! Spoke with Ashley Beckman over the phone to set up my policies. She was incredibly helpful and very polite with answering any and everything I had questions about. Looking forward to working with this group of agents."

gene foster

December 2, 2022

5  out of  5 rating by gene foster
"This agency is top notch. Wonderful customer service! They have been very responsive to my needs and appreciate each interaction. Can’t do much better!"
Profile photo of Cammi Davis

Cammi Davis

October 23, 2022

5  out of  5 rating by Cammi Davis
"Rachel asked me about 7 years ago if I had ever considered life insurance; I admittedly had not; I'm 21, do 21-year-olds think about such things? I realized after a few minutes of talking with her that if something happened to me, I would become a burden on my family. I come from a small low-income family, so putting together funds for any arrangements following my death would be difficult for them. I choose to go with Rachel all those years ago, and she gives me great confidence in knowing my policy was crafted just for me and my needs. Now, I don't have to be concerned about becoming a burden, on my twin sister, who just recently had a child."

Denise Edwards

October 17, 2022

5  out of  5 rating by Denise Edwards
"Rachel is super nice and helpful! I am so happy to have someone so professional with my insurance. I just added a vehicle and was able to get a rate with better coverage almost $75 less than Progressive. Super pleased!"

Daniel Hawthorne

October 14, 2022

5  out of  5 rating by Daniel Hawthorne
"We were initially in need of coverage for a single multi-family investment property, which we got from Rachel Williams SF. But, we ended up going through this wonderful team for a 2nd investment property, multiple vehicles, our primary residence and life insurance. This team is so great at explaining things and makes securing protection an effortless experience!! Amazing work!!"

Chris Buback

October 13, 2022

5  out of  5 rating by Chris Buback
"Great service, friendly and professional!"

Elesha Everage

August 19, 2022

5  out of  5 rating by Elesha Everage
"I called in today and worked with Ashley! Omg she was amazing!!!!! She spoke so highly of Rachel and she also helped me save money thank you Ashley for everything !!!!"

Jeff Pike

July 8, 2022

5  out of  5 rating by Jeff Pike
"Rachel and her staff are Amazing!! Especially Rene!!! They have helped me several times over the years. If you want Great service, they are your Insurance team. The have went above and beyond every time."

Jessica Volkert

July 5, 2022

5  out of  5 rating by Jessica Volkert
"Rachel gave great customer service and made sure all of our questions were answered clearly."

James Lange

June 30, 2022

5  out of  5 rating by James Lange
"Working with Rachel and her team has been nothing short of amazing. I moved to the area about 6 years ago and picked her office pretty much at random as I had a few policies with State Farm previously. Over that time period and especially recently, her team has been invaluable in assisting me with multiple personal and business related insurance needs. They are knowledgeable, responsive, personable and an overall joy to work with. They also have bent over backwards to get things done that were time sensitive, again and again. As a small business owner myself, I know how important client / customer relationships are in professional services, and they are absolutely top notch. I cannot recommend them enough."

Christopher Kiepper

May 12, 2022

5  out of  5 rating by Christopher Kiepper
"Prompt, courteous service!"

Kittu Krishna

March 29, 2022

5  out of  5 rating by Kittu Krishna
"Rachel and Team are the best, professional and always helpful."

Andrea “Ann”

March 2, 2022

5  out of  5 rating by Andrea “Ann”
"Very nice staff and answers all of your questions promptly"

Geo M

February 23, 2022

5  out of  5 rating by Geo M
"I have had State Farm for almost 50 years. Rachel Williams' team has taken good care of me, especially recently when my car was stolen. The theft itself was a very stressful event. But I received a fast, fair settlement with no hassle from State Farm, and even a rental car until we had a chance to get a replacement vehicle. Thanks, Rachel, Rene, and the whole State Farm Team!!!"

Abby Evers

February 21, 2022

5  out of  5 rating by Abby Evers
"I am a new customer. I was with GEICO for many years previously. I am extremely impressed with the customer service that Rachel Williams and her team have been able to provide me with. They are patient and kind and extremely helpful. I have spoken with Rachel Hailey and Rene and those ladies are rockstars. Please call them and get a quote and consider switching to State Farm Insurance."